Health Plan

Administration & Human Resources Division

Health Plans

Southwest ISD offers group health insurance coverage to all full-time employees through fully insured plans. Employees have different health plan options from which to compare and select one that best meets their needs. The district offers several PPO options, these products are open to employees and their dependents. The district's contribution is $375 per month toward the cost of any medical insurance plan purchased.

Employees must elect coverage within the first 30 days of employment. Upon enrollment, all insurance benefits are effective the first day of the month following the date of hire.

Mental Health Services are provided through Aetna Behavioral Health.

Click Here to view the 2019-2020 Plan Highlights/Premiums - Effective Sept 1, 2019

Customer Service Information


ActiveCare Phone: 1-800-222-9205

Aetna TRS-ActiveCare website

Find a Provider website

Caremark TRS-ActiveCare website

TRS ActiveCare Plan Highlights

Click Here for TRS-ActiveCare Benefits Booklet:

The side-by-side comparison of the three medical plans is available on the Benefits website.

Please be advised that the TRS-ActiveCare Select plan will use a different Aetna provider network and function a little differently than the other two plans. For the San Antonio/Bexar County area, the Aetna network for the ActiveCare Select plan is “Baptist Health System & Health Texas Medical Group”. Participants in ActiveCare Select must use providers in this network for plan benefits. There are no out-of-network benefits, except in the event of a medical emergency as defined by the plan.

As a reminder, TRS-ActiveCare 1-HD and ActiveCare 2 will use the “Aetna Open Access Choice POS II” network which is much larger. These two plans also have non-network benefits available.

You can search for Aetna network providers on the website listed below. Please carefully read the instructions provided on the website to choose the correct network for your search. If you have questions about TRS-ActiveCare coverage you can contact the Aetna/Caremark TRS-ActiveCare Customer Service team at the number listed below.

TRS-ActiveCare Medical Plan - Aetna

Call the TRS-ActiveCare Customer Service number at 1-800-222-9205. At the prompt, press 1 to connect directly to Aetna Health Representative, or visit the Aetna TRS-ActiveCare website.

Aetna - Find a Provider website.

TRS-ActiveCare Prescription Drug Plan – Caremark

Call the TRS-ActiveCare Customer Service number at 1-800-222-9205. At the prompt, press 2 to connect directly to a Customer Care Representative, or visit the Caremark TRS-ActiveCare website.

Elections and/or changes made to your medical plan during Open Enrollment will be effective September 1, 2019 and will be payroll deducted from the August paycheck.

REMINDER: Requirements of the Affordable Care Act – As of January 1, 2014, the Affordable Care Act (ACA) requires you to have insurance for yourself and your dependents.